Privacy Policy
This Privacy Policy outlines how Difinex Solutions (“the Company”) collects, uses, stores, and discloses personal data obtained from users (“you” or “the client”) of our website and services. By accessing our website or using our services, you consent to the collection, use, storage, and disclosure of your personal data as described in this Privacy Policy.
Who collects the data?
The Company, Difinex Solutions, is the data controller and is responsible for collecting and processing your personal data in accordance with applicable laws and regulations.
What kind of data do we collect?
The personal data that we may collect and process includes:
- Name, email address, and contact information provided by you when signing up for our services.
- Billing and payment details necessary for processing transactions.
- Information generated through your use of our website, including IP address, browser type, referral source, length of visit, and pages viewed.
- Any additional information provided by you voluntarily while communicating with us or using our services.
Cookies policy
Our website uses cookies to enhance your browsing experience and improve the functionality of our website. By using our website, you consent to the use of cookies in accordance with this policy.
What types of cookies do we use?
We use different types of cookies, including:
- Necessary cookies: These cookies are essential for you to browse our website and use its features. They enable basic functionalities such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
- Performance cookies: These cookies collect information about how visitors use our website. They help us analyze and improve the performance and functionality of our website.
- Functional cookies: These cookies allow our website to remember choices you make and provide enhanced features to personalize your experience.
- Targeting cookies: These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
How to manage cookies preferences
You can manage your cookie preferences by adjusting the settings on your browser or using third-party tools. Please note that disabling certain cookies may affect the functionality of our website.
What do we collect and process your personal data for?
We collect and process your personal data for the following purposes:
- To provide and maintain our services.
- To process transactions and fulfill orders.
- To improve our services and enhance your browsing experience.
- To communicate with you regarding our services and respond to your inquiries.
- To comply with legal and regulatory obligations.
Who may we disclose your personal data to?
We may disclose your personal data to third parties in the following situations:
- To trusted service providers who assist us in operating our business and providing our services, subject to appropriate safeguards.
Transferring the data outside the EEA
We may transfer and store your personal data outside the European Economic Area (EEA) in countries that may not have the same level of data protection laws. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data.
The rights of the clients from EU/EEA regarding their personal data
Individuals from the EU/EEA have specific rights regarding their personal data, including:
- The right to access, rectify, or erase personal data.
- The right to restrict or object to the processing of personal data.
- The right to data portability.
- The right to withdraw consent at any time.
Correction and updating of Personal Information
You have the right to ensure that your personal information is accurate and up to date. You may update your personal information by contacting us at [email protected].
Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
Retention of personal information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites.
Data Protection Officer
Our Data Protection Officer is responsible for overseeing our privacy and data protection practices. If you have any questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer at [email protected].
Updates
Please note that this Privacy Policy may be updated from time to time, and the latest version will be made available on our website.